Frequently Asked Questions
Answers to what customers ask us most.
Browse our menu, add the items you'd like to your cart, and proceed to checkout. Fill in your details, choose Pickup or Delivery, and confirm your order. Our team will reach out to you on WhatsApp to confirm the details.
We currently accept cash on delivery and card & cash on pickup. Payment details are confirmed with you along with your order.
Yes, we deliver from our branches to nearby areas within the city. You can check delivery availability for your address directly at checkout.
Yes. Choose Pickup at checkout and select your nearest branch. We'll notify you once your order is ready for collection.
Since our items are made fresh, preparation and delivery time can vary. An estimated time will be shared with you when your order is confirmed on WhatsApp.
Absolutely. All our rabri and sweets are prepared fresh using traditional recipes and premium ingredients — nothing is made in advance and left sitting.
For the best taste and freshness, we recommend refrigerating your order and consuming it within the timeframe advised at the time of purchase.
You can cancel or modify your order by contacting us as soon as possible. Once preparation has started, changes may not be possible since items are made fresh to order.
Please contact us within 24 hours with your contact number and a photo of the item. We'll arrange a replacement or refund as per our Refund & Return Policy.
Yes, we have 2 branches (Nagan Chowrangi and Orangi Town). We operate from 10:00 AM to 2:00 AM. You can view the addresses and locations in our website footer or select one for pickup at checkout.